Access Statement
At Linwater, we strive to make everyone’s stay as enjoyable as possible. We are committed to providing suitable access for all our guests, regardless of their individual needs. We aim to accurately describe our facilities and services to give you the confidence to book the right accommodation for your specific requirements. All our facilities and accommodations are rated by Visit Scotland under the National Accessible Scheme.
Level Access
There is level access via a permanent ramp at:
- The reception and shop
- Campsite accessible shower room/toilet
- Launderette
- Campers kitchen
Access with Steps
The following accommodation types are only accessible via steps:
Bedrooms
- We have non-allergic bedding.
- One of our lodges (Almond Lodge) has bunk beds.
Door Access
- In our lodges, the route to the bedrooms has unobstructed floor space of 1200 mm width or more.
- In our static caravans, the route to the bedrooms is 750 mm width or less.
- All of our doors in public spaces around the campsite are 800 mm or wider.
Hearing and Noise
- All of our televisions have subtitle functions.
- All staff have disability awareness and next-generation training.
- The public toilets have hand dryers and hair dryers which may affect those with sensitive hearing.
- Please inform our staff when booking if you would like to be in a quieter spot.
Visual
- Walls and doors have color contrast.
- Information can be made available in large print.
General
- Staff are available 24 hours a day.
- All staff have disability awareness training.
- We have emergency evacuation procedures for disabled visitors.
- The site roads are compacted gravel.
- The amenity block is surrounded by a flat and level patio.